Details
Posted: 24-Mar-22
Location: Sacramento, California
Salary: Open
Internal Number: R01080282
Job Description:
Military-Govt Field Service Specialist
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.
"For more than 30 years at 3M, I've seen firsthand how it's a place where curious, creative and collaborative people thrive and build a rewarding career. As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we're making around the world" - Mike Roman, chief executive officer and chairman of the board at 3M
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You'll Make in this Role
The Military-Govt Field Service Specialist implements and administers 3M Scott's service policy with Military-Govt Scott Authorized Service Centers and In-house Repair Centers at the global level. Supports the Military-Govt sales team initiatives.
As a Military-Govt Field Service Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Monitor end user satisfaction with existing service support.
- Evaluate existing authorized service center activities and territories through performance reviews recommending additional service and/or termination of authorized service centers not adhering to 3M Scott policy.
- Provide technical assistance, setup, and grow the overall professionalism of authorized service centers, in-house repair centers, by conducting both Level I and II technician level training programs and end user training programs, developing, and performing service center audits as required.
- Responsible for assisting in the overall success of Military-Govt sales goals assisting with sales presentations where required, as well as regularly promoting accessory, spares parts sales, and service equipment lease programs.
- Attend and support trade shows, exhibits, and demonstrations as required.
- Assist the 3M Scott Service Manager and Govt Regional Business Manager team as required developing the technical expertise and support of Sales/Service Network where necessary.
Company Vehicle
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
- Associate's Degree or higher (completed and verified prior to start) from an accredited institution
- Three (3) years of respiratory, safety, or fire service equipment sales and/or maintenance to include customer relations or training experience in a private, public, government or military environment
- Current, Valid Driver's license is required, as you will be issued a company vehicle for this position (if applicable)
- Eligible to obtain access to US DoD/US Govt facilities
- Possess or eligible to obtain a U.S. Passport
Additional qualifications that could help you succeed even further in this role include:
- Bachelor's Degree or higher (completed and verified prior to start) from an accredited institution
- Relational knowledge of 3M Scott or competitive respiratory product lines
- Good interpersonal, communication, time management, presentation, and planning skills
- Possess/demonstrate mechanical aptitude
- Self-starter, detail oriented, with a 'can-do' professional attitude and appearance
- Computer literate, familiar with Microsoft family of software
Travel: May include up to 75% domestic and/or international travel
Relocation Assistance: Relocation may be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws.
U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens.
To comply with these laws, and in conjunction with the review of candidates for those positions within 3M that may present access to export controlled technical data, 3M must assess employees' U.S. person status, as well as citizenship(s).
The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. The decision whether or not to file or pursue an export license application is at 3M Company's sole election.
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M's business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.
Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/
3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
3M Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.