Fiserv (NYSE: FISV) is an American multinational Fortune 500 company headquartered in Brookfield, Wisconsin that provides financial technology and financial services. The company's clients include banks, thrifts, credit unions, securities broker dealers, leasing and finance companies, and retailers.
What does a great Risk & Compliance, Sr Advisor do?
The ideal candidate is a Senior level hands-on technical leader with passion for collaboration, automation, risk reduction and compliance.
If you have the experience and skills below or are passionate about growing into them, give us a call today!
The Risk & Compliance, Sr Advisor is responsible for analyzing, defining, and documenting requirements for data, workflow, logical processes, and automation flows to automate the evidence delivery of Requests for Information (RFIs) for PCI-DSS and SOC audits in North America. Conduct analysis of data and processes to propose innovative solutions for automation to meet team goals. Document process flows and engage with others to execute on project objectives. Report on metrics related to RFI automation.
Ability to define business requirements and translate those into technical requirements. Competent technical ability to use automation technologies. Ability and willingness to be hands on to help achieve team goals.
Exhibit excellent verbal and written communication skills. Significant experience of at least 8 years working with data, and project execution. Deliver outside-the-box thinking to drive self-service initiatives to promote a culture of continuous improvement.
This leader will work closely with stakeholders including Application Development teams, Information Security/Cyber Defense, Infrastructure, Audit, Compliance, Third-party oversight, clients and business partners to collaborate on meeting program deadlines.
The individual is also responsible for understanding the PCI-DSS and SOC audit requirements, assist and advise on the prioritization of effort, and collaboratively direct program strategy in support of the overall Technology Risk strategy. Including providing supportive evidence of controls, metrics, reporting, governance and IT standards.
Job Requirements
- Participates in establishing department/functional strategic plans and objectives.
- Scope may be limited to Domestic only or individual country responsibility.
- Day to day management of department/function area typically limited to a project/product and or process.
- Works on moderate issues where analysis of situations or data requires an in-depth knowledge of the company.
- Participates in development of methods, techniques and evaluation criteria for projects, programs, and people.
- Evaluates progress and results and recommends major change in procedures.
- Uses knowledge of new technology to estimate and advise concerning impact of decisions and services.
- Formulates strategies to increase customer/user satisfaction.
- Full responsibility for managing resources for area of expertise.
- Communicates internally and externally to all levels of management, agencies and customers
- Ensure IT practices complies with relevant risk standards, policies, and regulations.
- Work with other audit leaders to identify process improvements and audit synergies, which can be applied reducing audit fatigue.
- Working with key stakeholders, implement standard measurement and metrics approach for IT reporting across the region.
- Advise technology management and business partners on risk and control state, policy, compliance, incidents, problems, etc.
- Ensure technology management take ownership for remediation activities across the risk landscape
- Assists executives and/or directors in defining organization goals and strategic plans. Failure to achieve goals will have significant impact on the success of the functional area or organization.
- Regularly interacts with executives and/or customers. Interactions frequently involve special skills, such as negotiating with other areas of the organization to drive results, technical participation and oversight or attempting to influence senior level leaders regarding matters of significance to the organization.
- 8-13 years of an equivalent combination of educational background, related experience and/or military experience
- 4-year college degree + 9 year of experience in applicable field
Knowledge/Skills/Competencies
- Strong hands on experience in technology with experience in infrastructure, Unix, Windows, Python, automation technologies
- Strong Risk Management and Program Management background
- Strong analytical skills
- Experience interpreting and implementing compliance rules and mandates
- Proficiency in leading or supporting IT audits and compliance initiatives
- Excellent communication skills
- Strong influence and negotiation skills
- Ability to interface with all levels of management
- Ability to work collaboratively with a team
- Ability to express thought and ideas effectively with effective writing skills
- Proven problem solving skills from problem assessment to solution selection
- Ability to identify alternatives and make contingency plans
- Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities
- Proven ability to thrive in a fast paced, dynamic environment
- Must work with little supervision, be detailed orientated and have the ability to make independent judgment for priority and completion of each task
Experience Requirements
- Bachelor's degree, 8 years' experience or equivalent
One or more of the following:-
- 3+ years' experience in application lifecycle, infrastructure, data centers, Cloud infrastructure, Python, Windows
- At least 2 yrs of experience leading or supporting audit, controls, DR or compliance
- Advanced skills with Microsoft products: Excel, PowerPoint, SharePoint
- Familiarity with security testing techniques (ex. Static and dynamic vulnerability scanning, network penetration tests) and security tools
- Audit and compliance certification such as CISA, CISM, CGEIT, CRISC, CISSP or CISM would be an advantage
Fiserv is an equal opportunity employer!
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.